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CardholdersGeneral FAQ

How do I comment, categorize and upload receipts to transactions?

One of the great benefits of using the Lowe’s PreLoad PLUS card is that you can keep track of all your business-related transactions. After you use your card or make an online purchase, you may tag your transaction with custom categories created by your administrator and upload a copy of the purchase receipt for documentation later.

First log in at my.preloadplus.com from your desktop browser or via the free mobile app. Upon log in, you’ll see a list of “Untagged Expenses”. Any transaction that has not been tagged will be shown here.

By clicking on these transactions, you can choose the purchase category, add a memo comment, and upload the purchase receipt.  If you need to edit these details, you can go to the full transaction list and select the individual transaction to edit these details.