Skip to main content
Enrollment and ApplicationGeneral FAQ

Why do you require my personal information?

To help the federal government fight the funding of terrorism and money laundering activities, federal regulations require all financial institutions and their third parties to obtain, verify, and record information that identifies each person who opens a card account.

What this means for you: When you open a card account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents.  Please ensure that this information is entered accurately to prevent delays in the verification process.

¹ This optional offer is not a Pathward product or service nor does Pathward endorse this offer.
² Standard text message and data rates, fees, and charges may apply.
Copyright © 2021 Prepaid Technologies, Inc. All rights reserved. The Prepaid Technologies Mastercard® Prepaid Card is issued by Pathward, N.A., Member FDIC pursuant to a license by Mastercard International Incorporated. The card may be used everywhere Debit Mastercard is accepted. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. Mastercard and the Mastercard Brand Mark are registered trademarks of Mastercard International Incorporated.
2022 Lowe’s. Lowe’s is a registered trademark of LF, LLC.
Important information for opening a card account: To help the federal government fight the funding of terrorism and money laundering activities, the USA PATRIOT Act requires all financial institutions and their third parties to obtain, verify, and record information that identifies each person who opens a card account. What this means for you: When you open a card account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents.
Email Support